Course Overview
Practical process design for order intake, quality control, and delivery. Reduces disputes and improves reliability when selling to external buyers.
Who it’s for: Farmers, co-op administrators, and anyone handling orders, packing, or dispatch.
Key outcomes
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Create a one-page buyer agreement and order confirmation workflow.
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Build simple QC and packing checklists to reduce returns.
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Implement basic role assignments and an after-action review process.
Suggested sessions
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Order to delivery mapping and control points.
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One-page buyer agreements and confirmations.
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Quality control, packing standards, and documentation.
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Dispute handling and continuous improvement.
Recommended duration: 2 days
